Cubby Holding Service

Combine orders, save on shipping, and reduce environmental impact.

Our Cubby Holding Service allows you to place multiple orders over time and have them shipped together, minimizing shipping costs and packaging waste.

GETTING STARTED

Select "Cubby Holding Service" at Checkout: When placing an order, choose the "Cubby Holding Service" option under shipping methods.
Place Multiple Orders: Continue shopping and select "Cubby Holding Service" each time at checkout.We will store your orders for up to 60 days.
Request Shipment: When ready, email us at hello@oursocialfabric.ca to combine and ship your orders. Alternatively, wait for the 60-day period to expire, and we will automatically initiate the shipping process.
Pay Shipping Invoice: We will send you an invoice for the combined shipping cost.Once paid, we will ship all your orders together.

Note: If the combined weight or size exceeds Canada Post limits before the 60-day period ends, we will contact you to arrange early shipment.

HOW IT WORKS

Select "Cubby Holding Service" at Checkout: When placing an order, choose the "Cubby Holding Service" option under shipping methods.
Place Multiple Orders: Continue shopping and select "Cubby Holding Service" each time at checkout.We will store your orders for up to 60 days.
Request Shipment: When ready, email us at hello@oursocialfabric.ca to combine and ship your orders. Alternatively, wait for the 60-day period to expire, and we will automatically initiate the shipping process.
Pay Shipping Invoice: We will send you an invoice for the combined shipping cost.Once paid, we will ship all your orders together.

Note: If the combined weight or size exceeds Canada Post limits before the 60-day period ends, we will contact you to arrange early shipment.

FEES & POLICIES

Service Fee: A $1.00 fee per order applies to cover additional handling.

Payment Deadline: Shipping invoices must be paid within 30 days.

No changes to shipping invoices: Once a shipping invoice has been issued any subsequent orders will automatically go into a new cubby. A $5 surcharge will apply if additions to an existing invoice are requested.

Restocking Policy: Unpaid shipping invoices after 30 days will be restocked with a 100% restocking fee.

Extensions: To request an extension, em a il us before the 30-day deadline.

BENEFITS

Cost Savings: Reduce shipping expenses by consolidating orders.

Environmental Impact: Minimize the environmental impact of shipping multiple small orders.

Convenience: Shop at your pace and ship when ready.

Frequently Asked Questions

Do I need a cubby if I am going to place multiple pick-up orders and collect them at the store?

No. Please use the pick-up option if you want to collect in-store. Pick-up orders should be collected within 90 days of purchase.

Should I pay for shipping on my final cubby order so you know I want them all shipped?

No. If you pay for shipping on any order it will not be associated with your cubby and will be mailed out without the rest of your orders. Instead, please send us an email to let us know you want your orders shipped or leave a note for us when you place your last online order.

I have a cubby but I am going to be in Vancouver so would rather pick up my orders. What should I do?

Please notify us in advance to prepare your orders for pickup.

Can I add items after I’ve received a shipping invoice?

Once a shipping invoice has been issued, any new orders you place will automatically be held in a new cubby. If you’d like to add another order to an existing invoice, we can accommodate this for a $5 surcharge to cover the extra time needed to coordinate the change.

Can I share a cubby with a friend?

Yes, each person should place separate orders selecting "Cubby Holding Service." When ready to ship, one person should email us with both names to combine the orders.