E-commerce Associate

Looking for a part time role with a super friendly team, making a positive environmental impact whilst working with some of the highest quality fabrics and fibre arts supplies around? Read on...

Our Social Fabric is a non-profit textile recycling initiative. We believe in a future where no usable fabric ends up in Canadian landfills. Through our unique fabric store, we sell donated fabrics and sewing related materials that might otherwise be considered waste. Our donors include the film industry, clothing manufacturers and designers, and private individuals. We are proud to be part of the Canadian fibre arts and slow-fashion community providing affordable and sustainable materials. 

We are looking for someone energetic and eager to learn to join our small but very friendly team. This entry position role would be a great fit for someone looking to find work to fit around their studies or other commitments. Applicants must have a passion for fabric, design or sewing and be keen to support our environmental vision. This role is eligible for our staff discount program.


E-Commerce Associate

Part Time: 18.5 hours per week 

(Tue 10am-6pm, Wed 10am-2pm, Thu 10am-6pm less 1/2 hour break each day)

Job Description

  • fulfilling online pickup and shipped orders
  • managing customer pickups
  • updating Shopify order status when orders are picked or picked up
  • uploading new products to Shopify, including products photos
  • maintaining Shopify products (eg. deleting out of stock items, periodic inventories)
  • maintaining tidy and organized stock shelves in order to facilitate efficient order picking
  • assisting Marketing Manager with product photos for Social Media when she is unable to be in the shop
  • manage online sales email account and communicate with customers when there are problems with their orders
  • make careful notes so all staff can determine the status of each order
  • may also include tasks relating to the receiving of donated textiles

Skills

  • Knowledge of and experience with textiles and environmentalism
  • Self starter with attention to detail
  • Able to work independently
  • Experience with e-Commerce fulfillment an asset (Shopify)
  • Must be able to lift a bolt or bin of fabric and willing  to assist with shop cleanup
  • Organized

Accountability

Reports to E-Commerce Manager

Hiring process

There is no deadline for this position as we are searching for the perfect fit for the role. Candidates who are chosen for an interview will be contacted within one week of applying. Interviews will be conducted via Zoom. Start date as soon as possible. To apply please send your CV and cover letter to hello@oursocialfabric.ca